Digital Product Refund Policy
Last Updated: May 20, 2023
- Introduction
At huntingmastery.com, we aim to provide exceptional digital products. As such, we have developed a policy concerning the purchase and use of our digital products. This Digital Product Refund Policy applies to all purchases made on our website, huntingmastery.com.
- Non-Refundable Purchases
Due to the nature of digital content, all sales of digital products including but not limited to e-books, video-courses, downloadable content, tutorial videos, are considered final. They are not eligible for return or refund once they have been purchased and delivered.
- Exceptions to Non-Refundable Policy
In certain exceptional circumstances, we may offer a refund:
3.1. If the digital product purchased is proven to be defective, and this defect is acknowledged and confirmed by our technical support team.
3.2. If the description of the digital product on our website was not accurate, and this led to the purchase.
In such cases, we will process the refund as soon as possible, and in any event, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund.
- Change of Mind
As digital content is made available immediately upon purchase, we do not generally offer refunds if you change your mind or make a wrong decision. We recommend carefully evaluating free trials, previews, screenshots, and descriptions before purchasing a digital product.
- Unauthorized Use
We will not be liable to offer any refunds in circumstances where your account appears to be in breach of our Terms and Conditions, including if the digital product is purchased for unlawful use.
- Contact
Should you have any queries or wish to discuss our refund policy, please do not hesitate to contact our customer service team at info@huntingmastery.com.
- Payment Methods
We accept all major credit and debit cards through Stripe. Please ensure that your card details are entered accurately during the checkout process to avoid any issues with your transaction.
- Updates to this Policy
We reserve the right to revise and update this Digital Product Refund Policy from time to time. All updates will be posted on this page, and your continued use of our site following the posting of any updates or changes to our terms and conditions constitutes your acceptance of such changes.
This Digital Product Refund Policy is in compliance with relevant laws and regulations and is governed by the laws of the United States of America without regard to its conflict of law provisions. We value our customers and strive to provide high-quality digital products. If you have any questions or concerns about our refund policy, please contact us at info@huntingmastery.com.
Physical Product Refund Policy
Last Updated: May 20, 2023
- Shipping & Delivery Policy
We are delighted to offer international shipping exclusively to our customers. Upon processing and dispatch from our warehouse, you can expect your order to arrive within 7-10 business days. Please note that this timeframe is an estimate and depends on the courier’s procedures.
- Return & Refund Policy
If you are not fully satisfied with your purchase, you may return the item to our warehouse at your own expense. Once we receive and inspect the returned product, if it’s found to be in its original, unused condition, we will refund the cost of the product. If the product is not in its new condition, a refund will not be possible. Remember to initiate a return within 14 business days of receiving your order.
- Payment Methods
We accept all major credit and debit cards through Stripe. Please ensure that your card details are entered accurately during the checkout process to avoid any issues with your transaction.
- Order Cancellation Policy
Due to our automated warehouse system, we regret to inform you that we cannot cancel orders once they have been placed. We urge you to review your items carefully before confirming your order.
- Customer Support
Should you have any questions or need assistance with your order, feel free to write to us at info@huntingmastery.com. We’re always ready to assist you!
- Product Warranty & Guarantee
We are committed to providing our customers with quality products. However, if upon arrival you find any issue with your product, you are welcome to return it to us within 14 business days. The product should be unused and in the same condition as when received. Once we’ve inspected the item and confirmed it meets our return criteria, we’ll issue a refund.
- Updates to this Policy
We reserve the right to revise and update this Physical Product Refund Policy from time to time. All updates will be posted on this page, and your continued use of our site following the posting of any updates or changes to our terms and conditions constitutes your acceptance of such changes.
This Physical Product Refund Policy is in compliance with relevant laws and regulations and is governed by the laws of the United States of America without regard to its conflict of law provisions.
We value our customers and strive to provide high-quality physical products. If you have any questions or concerns about our refund policy, please contact us at info@huntingmastery.com. All our policies are designed to provide a fair and hassle-free shopping experience for our valued customers. We appreciate your understanding and cooperation.